Technical Specialist | J&J MedTech | Electrophysiology | East Midlands

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Job Function

MedTech Sales

Job Sub Function

Technical Sales – MedTech (Commission)

Job Category

Professional

Location

Leeds, West Yorkshire, United Kingdom

Job Description

Johnson & Johnson MedTech is seeking a Technical Specialist to support a sustainable role that balances travel with flexibility, aiming to gain broader exposure and make a real impact across the organisation.

Purpose of the Role

The key objective of this role is to provide technical support for EP procedures and to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan.

What to Expect

• Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan.
• Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System.
• Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently.
• Follow mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil your job effectively.
• Execute key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists.
• Contribute to developing innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.
• Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners.
• Develop in depth understanding of the needs and objectives of customers on all levels – both clinical and non‑clinical partners – to develop tailored solutions, which improve sales.

Qualifications

• Proven experience as a clinical support specialist or support as a physiologist within the medical device and/or EP field.
• 3D Mapping Experience (preferred but not crucial).
• Proficient in English, both verbal and written communication.
• Excellent listening skills and the ability to build positive relationships quickly.
• Capacity to gain in‑depth product and procedure knowledge and to communicate effectively with all partners within the EP lab setting.
• Self‑disciplined, organised, and able to take ownership and responsibility for business objectives and own time management.
• Initiative‑taking and a desire to succeed in a fast‑paced role.
• Collaborative and entrepreneurial analytical person.
• Able to positively influence thinking, behaviour, and gain dedication.
• Trained in applying sophisticated Microsoft Office skills: Word, Excel, PowerPoint, and Outlook.
• Full & clean driving license.
• Business Behaviour, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development, Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection.

Benefits

Competitive compensation and benefits package including online Digital GP, private healthcare, retail vouchers, discounted & subsidised gym memberships, and support for community projects as part of our global Corporate Social Responsibility programme.

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