IPRS Health
IPRS Health is a leading UK provider of physiotherapy, mental health, and wellbeing services for Occupational Health, Insurance, and Legal sectors. Utilizing digital innovations and a national clinical network, IPRS delivers patient-centred care across the UK.
This role offers a remote working opportunity, combining MSK physiotherapy expertise with clinical case management, providing flexibility and excellent work/life balance.
Role Overview
As a Clinical Case Manager, you will:
Undertake telephone and virtual assessments of MSK patients
Analyse patient reports, eForms, medical records, and clinical pathways to provide evidence-based treatment recommendations
Compose accurate reports for referrers and liaise with stakeholders regarding patient care
Maintain high clinical standards while working independently within a remote team
Contribute to service development, audit, and quality initiatives
Key Responsibilities
Conduct virtual MSK assessments and case management
Review clinical submissions from the IPRS network and provide peer review
Produce timely, medically accurate client reports following IPRS standards
Make appropriate onward treatment or referral recommendations
Support internal staff and client queries regarding clinical matters
Maintain KPIs, professional development, and adherence to HCPC standards
Contribute to the development of new clinical initiatives
Requirements
Qualifications:
HCPC-registered Physiotherapist (Essential)
Formal clinical physiotherapy qualification (Essential)
Evidence of ongoing CPD (Essential)
CMSUK membership (Desirable)
Experience:
3+ years of UK postgraduate MSK physiotherapy experience (Essential)
Clinical case management experience (Essential)
Experience using Microsoft Office and online reporting systems (Essential)
Telephonic/video triage experience (Desirable)
Skills & Abilities:
Strong communication (verbal and written)
Ability to work independently in a remote environment
Effective time management to meet deadlines
Accurate medico-legal recording and auditing of reports
Strong IT and database proficiency
Benefits
Full training and mentorship through the IPRS Health Clinical Development Programme
Protected CPD hours and funding for external courses
Full access to Physiopedia CPD platform (PhysioPlus)
25 days annual leave plus 8 bank holidays (pro rata)
Moving day leave, holiday buy-back/sell-back scheme
Competitive salary package
Employee Assistance Programme (confidential counselling)
Health Cash Plan (dental, optical, etc.)
Company pension scheme
Recruit-a-Friend bonus scheme (£1,500 max)
Free eye test every 2 years & annual flu vaccine
This role is ideal for experienced MSK physiotherapists looking to transition into case management while working remotely and maintaining flexibility.
To apply for this job please visit www.linkedin.com.